FAQS

Frequently Asked Questions (FAQ)
Do you have physical stores?
We are currently an online-only store. All purchases and returns are handled through our website.
Can I check the status of my order?
Yes, you can log into your account and view your order history and current order status at any time.
How do I request a return?
Please visit our Returns page and follow the steps to request a return. You’ll need your order number and email address.
What if my item is damaged when it arrives?
If your order arrives damaged, please send us photos of the item and packaging within 7 days of delivery. We’ll arrange a replacement or refund.
Can I include a gift message?
We currently do not offer gift messages, but we’re working on adding this feature in the future.
Do you offer student or military discounts?
At this time, we do not offer special discounts, but we do have regular promotions that everyone can enjoy.
Will I receive a confirmation email?
Yes, you will receive a confirmation email shortly after placing your order. Please check your spam or junk folder if you don’t see it.